Legal
Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information necessary to provide our digital services, including: name, email address, organization name, phone number (if provided), service request details, and payment information processed through Stripe. We do not collect sensitive personal information beyond what is required for service delivery.
2. How We Use Your Information
Your information is used to: deliver the services you request, process payments securely via Stripe, communicate with you about your service requests, send delivery confirmations and invoices, and improve our service quality. We do not use your information for marketing purposes without your explicit consent.
3. Payment Processing
All payment transactions are processed by Stripe, a PCI-DSS Level 1 certified payment processor. We do not store your credit card or payment details on our servers. Payment data is transmitted directly to Stripe using industry-standard encryption. For more information about Stripe's security practices, please visit stripe.com/privacy.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared with: Stripe for payment processing, cloud service providers for service delivery (under strict confidentiality agreements), and legal authorities if required by law.
5. Data Security
We implement industry-standard security measures to protect your personal information, including: encrypted data transmission (SSL/TLS), secure access controls and authentication, regular security assessments, and employee confidentiality agreements. While no method of electronic transmission is 100% secure, we strive to protect your information to the best of our ability.
6. Data Retention
We retain client information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records and delivery proof are maintained for a minimum of 12 months for dispute protection and quality assurance.
7. Your Rights
You have the right to: access your personal information, request correction of inaccurate information, request deletion of your data (subject to legal retention requirements), opt out of marketing communications, and receive a copy of your data in a portable format. To exercise any of these rights, please contact us at alixynservice@gmail.com.
8. Cookies & Analytics
Our website may use cookies to improve functionality and user experience. We use basic analytics to understand how visitors interact with our site. No personally identifiable information is collected through cookies. You may disable cookies in your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at alixynservice@gmail.com. We will respond to privacy-related inquiries within 30 days.